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Heating Reconnection Emergency Services assistance will be provided within 48-hours from the date the client’s application is complete (that is, when all documentation has been submitted); 18-hours if the energy crisis is life-threatening. A life-threatening situation exists if: · The temperature is 32 degrees Fahrenheit or below. · The house is not protected by Illinois Commerce Commission (ICC) rules or local laws. · Reconnection is the only available remedy; i.e., the household does not have alternate shelter, lacks a safe temporary means of heat or is homebound. |
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Low Income Home Energy Assistance Program (LIHEAP) |
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Tri-County Opportunities Council 405 Emmons Avenue, P.O. Box 610 Rock Falls, IL 61071 815/625-7830 1-800-323-5434 |
